AI for small business: 15 jobs to hand over

I run [type of business] in [place]. Our customers are mostly [who]. We're known for [what makes you different]. I like to sound [e.g. warm and down to earth, never pushy]. Keep this in mind for everything I ask next. Just reply "Got it".

Write a reply to this review of my business: [paste the review]. What actually happened from our side: [your side, briefly]. Be calm and polite, say sorry for what we got wrong, don't argue, and invite them to contact us at [how]. Under 80 words. Other customers will read this, so make us look fair.

Write three different short thank-you replies to this review: [paste it]. Mention something specific they said, sound like a real person, and keep each under 40 words.

These are the questions customers ask me most: [list them]. Here are the true answers: [your answers, roughly]. Write a short, friendly ready-to-send reply for each one that I can save and reuse, and a single FAQ I can put on my website or pin on social media.

Write a polite message saying no to a customer who has asked for [what they want]. Our policy is [the rule]. I can offer [anything you can do instead]. Be kind and clear, don't over-apologise, and keep it under 90 words.

Write three payment reminders for invoice [number] for [amount], which was due on [date]. One: a friendly nudge. Two: a firmer reminder a week later. Three: a final notice that stays polite and mentions [your late-payment terms]. Each under 80 words, with the amount, due date and how to pay: [payment details placeholder].

Write a clear quote for a customer. The job: [what you'll do]. Price: [amount, and what it includes]. Not included: [anything extra]. When I can start: [date], and how long it takes: [time]. Payment terms: [terms]. Make it easy to say yes to, plain English, and add one line on why they can trust us: [e.g. 12 years in business, insured].

Help me price [product or service]. My costs for each one are: [materials, time, anything else]. I'd like to earn [amount] an hour for my time. Similar businesses near me charge about [range, if you know]. Show me the sums step by step, suggest a price and a "good, better, best" set of three options, and tell me what to check.

Give me 12 post ideas for my business's [Instagram/Facebook] for the next month. Mix: behind the scenes, a customer question answered, a tip, a product or service in action, and a team or local story. For each, write the caption in my voice, under 60 words, and suggest the photo I should take. No hashtag walls: three at most.

Write a description for my Google Business Profile. We are [what you are] in [area]. We offer [main things]. People choose us because [reasons]. Plain and friendly, under 700 characters, with the things people search for ([e.g. "dog groomer in Walthamstow"]) used naturally, once.

Write the wording for a [sign/flyer/menu section] about [what it's for]. The key facts are: [details, dates, prices]. Lead with the most useful thing for the customer, use as few words as possible, and give me three headline options.

Make a weekly rota. Opening hours: [hours for each day]. I need [number] people on at quiet times and [number] at busy times, which are [when]. Staff and their availability: [list each person, their hours limit and days they can't work]. Share weekends fairly. Show it as a table by day, then list each person's total hours so I can check it.

Write a job advert for a [role] at my [type of business] in [area]. Hours: [hours]. Pay: [pay]. They'll be doing: [main tasks]. I'm looking for someone who is [qualities]. Experience: [needed or not]. Friendly, honest, under 150 words, and end with how to apply. Then a 30-word version for the window.

Turn these rough notes into a simple step-by-step guide for a new member of staff on how to [task, e.g. close up at the end of the day]: [your notes]. Numbered steps, short sentences, and a checklist at the end they can tick off.

My [type of business] is quiet in [month/time]. Our regulars are [who]. Suggest five simple offers or events that could bring people in without big discounts. For each: what it is, what it costs me, how to tell people about it, and how I'd know it worked.